MarketSpark, Inc Hiring for Senior Technical Trainer Job at San Diego, CA Full Time

Title: Senior Technical Trainer

Job Description:

As a Sr. Technical Trainer, you will work in collaboration with cross-functional teams to build and develop a training curriculum that drives product knowledge across the organization. This position will focus on training documentation and technical know-how on hardware equipment set-up and software integration needs. The role will require a healthy appetite to learn/absorb and innovate methods to transfer the technical product knowledge over to Operations, Tech Support, Service Delivery, Sales and Product teams.

Communication will be paramount to the success of this role – Listens well, is concise and articulate in speech and writing, focus on disseminating information throughout the channel and help establish best practice training processes.

Required Qualifications:

• 5+ years related work experience
• Bachelor’s degree or higher in information technology, computer science, or related area, and / or equivalent combination of experience/ training.
• Strong problem-resolving skills, with the ability to quickly diagnose problems, and develop, and implement appropriate and effective solutions in a timely manner.
• Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with Operations, Tech Support, Service Delivery, Sales and Product teams.
• Detail oriented, with proven organizations skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
• Strong written and verbal communications skills, with the ability to convey technical information and instructions to all levels of tiered support in a specific, clear, and concise manner.
• Ability to work with senior staff and leads, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, failures, cost-effectiveness, policy and performance.
• Broad and / or in-depth knowledge of wireless and network hardware and software applications. Knowledge of different systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Strong presentation skills – solid experience presenting to a small or large group.

Salary: Full-Time employee $110K and benefits, based on level of experience.

Location: Based in San Diego, CA but open to position being remote

Job Type: Full-time

Pay: $100,000.00 – $110,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor’s (Preferred)

Experience:

• Technical Training: 5 years (Preferred)

Work Location:

• Multiple locations