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Job Description
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.​
Key Responsibilities
Make outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.​
Explain product or service details clearly and persuasively.​
Maintain and update customer databases and call records regularly.​
Address customer requirements, provide solutions, handle queries, and resolve complaints.​
Meet or exceed sales targets set by the organization.​
Obtain and update lists of contact details and follow up with leads.​
Maintain positive relationships with clients through regular check-ins and personalized communication.​
Skills and Qualifications
12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.​
1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.​
Excellent verbal communication and negotiation skills are essential.​
Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).​
Strong interpersonal and problem-solving skills, attention to detail, and patience.​
Typical Work Details
Work may involve day or night shifts, depending on the company/client region and requirements.​
Some jobs include incentives based on performance, in addition to basic salary.​
Documentation, report-making, and handling of client information with confidentiality are expected.​
Common Sectors
Call centers
Telecom companies
Student admissions and counselling
Sales and marketing
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Experience
1 – 3 Years
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No. of Openings
20
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Education
12th Pass
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Role
Tele Caller
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Industry Type
KPO / Analytics
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Gender
Female
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Walk-in interview location
201,201 PARMESHWARA TOWER KAR KAR DOMA
About Nidhi Maritime Consultancy
We are Nidhi Maritime Consultancy, well known Manpower consultancy organization which provides Manpower services to all Industries in India and Abroad and in merchant shipping. We provide several human resource solutions to our clients & candidates catering to the entire employment and business process. We do have a huge team of Expert and Professional Recruiters, who work on our client’s requirement and give them a Qualitative Employee. We are having vast database, professional portals & a huge online network reference in entire India. We offer flexibilities to both the Job Seekers and the Companies. As per their expectations. We are also into Merchant Shipping jobs and Merchant Navy courses/ training. We help and assist students who are willing to become sailors. Complete knowledge & career guidance is given to confused students to clear their concepts & challenges of the field. We do provide the best sponsorships available to our candidates.