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About The Position
This position sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise. The Sales Counselor assists families with funeral selections and attends services. Leads are generated through a combination of walk-ins, inbound calls and proactive lead generation and prospecting. At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.
Requirements
- High school diploma or equivalent required.
- 1 year of sales experience preferred.
- Must possess a valid driver’s license and access to a personal vehicle.
- Proficiency in MS Office (Microsoft Excel and Outlook) required.
- Experience working in a CRM (lead management system preferred).
- Strong attention to detail with problem solving skills.
- Strong verbal, written, and interpersonal communication skills.
- Strong organizational and planning skills in a fast-paced environment.
- Ability to maintain a high level of discretion and confidentiality when handling sensitive information.
Nice To Haves
- Some additional education preferred in a related area such as Business, Marketing, and/or Sales.
Responsibilities
- Sells pre-need and at-need funeral services and inventory as well as cemetery services, property and merchandise.
- Assists families with funeral selections.
- Attends services.
- Generates leads through a combination of walk-ins, inbound calls and proactive lead generation and prospecting.
- Attends offsite appointments including meetings with clients and community events.
Benefits
- Medical, Dental, Vision, Life, AD&D and STD Insurance
- Tuition Reimbursement
- Anniversary Award for each year of service
- Career Advancement and Training – Aspiring Managers Program
- Everstory Cares – Employee Assistance Fund
- Legend Award Program
- Funeral and Cemetery Benefits
- Employee Referral Bonus
- 401k with Company Match