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About The Position
We are seeking a detail-oriented and proactive Salesforce Assistant to support the Salesforce Administrator within our organization. This role will assist with Salesforce data management, reporting, and administrative support tasks that help ensure accurate tracking of programs, outcomes, and organizational impact. The ideal candidate is organized, tech-savvy, comfortable working with data, and eager to learn Salesforce in a mission-driven environment.
Requirements
- High school diploma or equivalent
- Strong attention to detail and organizational skills
- Comfortable working with spreadsheets and databases
- Basic technical aptitude and willingness to learn Salesforce
- Ability to manage multiple tasks independently in a part-time role
- Strong written communication skills
Nice To Haves
- Bachelor’s degree
- Experience in data entry, administrative support, or program coordination
- Familiarity with reporting, dashboards, or basic analytics
- Experience in nonprofit, workforce development, or public service environments
Responsibilities
- Enter, update, and maintain accurate client and program records in Salesforce
- Ensure data integrity across profiles, including demographic, service, and outcome information
- Perform routine data clean-up and de-duplication tasks
- Assist in generating weekly and monthly Salesforce reports
- Review dashboards for anomalies, missing data, or inconsistencies
- Flag trends or data issues for review by supervisor
- Support weekly site audits and program tracking tasks
- Help monitor completion of certifications, services, and milestones
- Assist in maintaining standardized data entry procedures across teams
- Assist with basic Salesforce configuration updates (as trained)
- Help document workflows, processes, and reporting structures
- Identify opportunities to improve data tracking efficiency
- Work closely with the Salesforce Administrator to prioritize tasks
- Provide updates on data issues, progress, and completed assignments
- Support cross-team coordination when data clarification is needed
