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Job Description
We are looking for a Customer Support Representative to join our team in Vadodara. This role is ideal for individuals with a passion for helping others, whether you are starting your career or bringing some experience. You will assist customers with their inquiries and ensure their satisfaction, contributing to a positive experience.
Key Responsibilities:
– **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and clear answers to their questions.
– **Resolve Issues:** Identify and troubleshoot customer problems, working to resolve issues quickly and efficiently while maintaining a positive attitude.
– **Document Interactions:** Keep accurate records of customer interactions and feedback in our systems to help improve services and products.
– **Collaborate with Team:** Work closely with other team members and departments to share information and ensure that customers receive the best support possible.
Required Skills and Expectations:
Candidates should have good communication skills in English and preferably one or more local languages. A friendly and patient demeanor is essential, as you will deal with various customer inquiries. Ability to work well under pressure, strong problem-solving skills, and a willingness to learn are crucial for this role. A basic understanding of computers and navigating software applications is also necessary. You should be a team player, eager to assist others, and committed to delivering a high level of customer service.
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Experience
0 – 5 Years
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No. of Openings
10
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Education
12th Pass
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Role
Customer Support Representative
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Industry Type
Call Centre / BPO / ITES / LPO
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
About JobAssist
JobAssist is a fast-growing career consulting and recruitment support firm dedicated to helping job seekers secure the right opportunities. We specialize in resume optimization, ATS-friendly CV building, and personalized job assistance tailored to industry demands.
Our mission is to bridge the gap between candidates and recruiters by enhancing profile visibility and improving selection chances. With a focus on IT, software, and entry-level hiring, we provide practical, result-driven solutions that help candidates stand out in competitive job markets.
Our mission is to bridge the gap between candidates and recruiters by enhancing profile visibility and improving selection chances. With a focus on IT, software, and entry-level hiring, we provide practical, result-driven solutions that help candidates stand out in competitive job markets.
