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Job Description
As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their flight bookings and ensuring a smooth travel experience.
**Key Responsibilities:**
– **Flight Booking and Reservation:** Handle customer inquiries regarding flight schedules, availability, and fares, ensuring accurate bookings and reservations.
– **Issuing Tickets:** Prepare and issue airline tickets following the booking procedures, ensuring compliance with airline policies.
– **Customer Service:** Provide excellent customer service by addressing customer queries and resolving any issues related to ticketing and travel plans.
– **Payment Processing:** Manage payment transactions efficiently, ensuring that all financial processes related to ticketing are correctly handled.
– **Record Keeping:** Maintain accurate records of all transactions and customer interactions for future reference and compliance.
– **Coordination with Airlines:** Liaise with airlines and travel partners to stay updated on new offers, promotions, and changes in flight schedules.
Required skills and expectations include:
– A minimum educational qualification of 12th grade.
– Strong communication skills in English and local languages to facilitate effective customer interactions.
– Ability to work well in a team and handle diverse customer needs with patience and professionalism.
– Basic computer skills to navigate airline systems and manage bookings effectively.
– A positive attitude and willingness to learn, with a passion for the travel industry and customer service.
This position is ideal for freshers looking to start a career in travel and tourism within a dynamic office environment in Kolkata.
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Experience
0 – 1 Years
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No. of Openings
30
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Education
12th Pass
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Role
Air Ticketing Executive
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Industry Type
Aviation / Airline / Aerospace
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Walk-in interview location
kolkata
About Aviindia Institute of Aviation and Hospitality Management
We are a trusted aviation and hospitality training institute dedicated to helping students build practical skills and professional confidence. Our focus is on quality training, honest guidance, and career awarenessso students and parents can make informed decisions.
