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About The Position
Hope Family Dentistry is seeking a polished, friendly, and highly organized Dental Office Receptionist to join their welcoming practice in Simsbury, CT on a full-time basis. Led by Dr. Douglas Hope, the practice is known for its caring, gentle approach to dentistry, personalized patient experience, and commitment to helping every patient feel comfortable and confident from the moment they arrive. This role is an excellent opportunity for someone who enjoys building relationships, keeping schedules running smoothly, and creating a calm, professional first impression, to grow their career in a respected, patient-focused dental office.
Requirements
- High school diploma or GED
- Strong customer service, organization, and professionalism
- Comfortable in a fast-paced environment with multiple priorities
- Confident phone etiquette and excellent communication skills
- Typing proficiency and attention to detail
- A positive, dependable, team-first attitude and commitment to patient experience
Nice To Haves
- Dental background preferred
- Eaglesoft knowledge preferred
Responsibilities
- Welcome patients warmly and create a polished, professional first impression
- Answer phones, assist patients with questions, and schedule appointments efficiently
- Manage patient check-in and check-out and maintain accurate patient information
- Maintain accurate records and support data entry and document management
- Collect payments, balance transactions, and support basic financial clerical duties
- Coordinate with the clinical team to keep patient flow smooth and schedules on track
- Use communication scripts and office guidelines in person and over the phone, as assigned
Benefits
- Competitive Pay: $20-24/hour based on experience
- Full-Time Schedule: Monday, Tuesday, Thursday, Friday | 8AM-5PM
- Supportive Team Environment: Work alongside a warm, experienced team committed to patient care and collaboration
- Professional Growth: Opportunity to build your skills in a modern, established dental practice
- Beautiful, Patient-Centered Office: Enjoy a welcoming setting designed to help patients feel at ease from check-in through treatment
