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About The Position
AutoCamp is seeking a Housekeeper to help maintain the cleanliness and organization of all guest accommodations (Airstreams, Luxury Tents, X-Suites and Cabins) according to AutoCamp’s standards as they relate to luxury camping. AutoCamp is a lifestyle hotel brand that is changing the way people experience the great outdoors. We provide an upscale, hassle-free, and comfortable experience in the world’s top outdoor destinations – we call it Outdoor Hospitality.
Requirements
- Able to arrive for assigned shifts on time.
- Must have an understanding of how to properly use assigned cleaning equipment and products.
- Knowledge of proper cleaning product handling and safety procedures.
- Able to solve practical problems and knows how to navigate ambiguous situations where standards have not been established.
- Able to operate cleaning equipment such as a vacuum cleaner.
Nice To Haves
- Possess thoroughness and an attention to detail.
- Have excellent and attentive customer service.
- Feel comfortable working outdoors, in all seasons and all weather conditions.
Responsibilities
- Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
- Straightens kitchen, bathroom, bedroom and furniture items.
- Dusts, polishes and removes marks from walls, counters, and furnishings.
- Sweeps, mops and cares for floors.
- Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guest-rooms.
- Communicates the status of cleaned rooms to Housekeeping Supervisor.
- Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
- Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
- Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
- Uses designated cleaning products properly and safely.
- Follows proper handling procedures for dirty rags/linens.
- Restocks and maintains housekeeping cart.
- Follows proper key code control procedures.
- Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
- Assists guests with questions and requests.
- Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
- Learns how to carry out property emergency procedures.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Performs any other duties as requested by management.
