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We are looking for a dedicated Calling Executive in Guwahati, India, to join our team. The ideal candidate will be responsible for making outbound calls to clients, ensuring effective communication and customer satisfaction.
Key Responsibilities:
– **Outbound Calling**: Make calls to potential and existing customers to discuss products and services, maintaining a friendly tone and clear communication.
– **Customer Follow-up**: Reach out to clients for follow-up inquiries and feedback, building rapport and ensuring their needs are met.
– **Data Management**: Record call details and maintain accurate customer information in the database for future reference, ensuring data integrity.
– **Problem Solving**: Address customer queries and concerns efficiently, providing appropriate solutions and escalating issues when necessary.
– **Team Collaboration**: Work closely with other team members to achieve targets and improve overall performance, contributing to a positive work environment.
Required Skills and Expectations:
The candidate should have at least 1 to 2 years of experience in a calling or customer service role. Good communication skills, both verbal and written, are essential. A pleasant phone manner and the ability to build rapport with customers are vital for success in this role. Additionally, the candidate should be detail-oriented, able to manage time effectively, and possess basic computer skills to handle data entry tasks. Female candidates are preferred for this position.
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Experience
1 – 2 Years
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No. of Openings
5
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Education
12th Pass
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Role
Calling Executive
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Industry Type
Chemicals
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Gender
Female
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Face interview location
Guwahati