Log In
Sign Up
About The Position
The Server Assistant at our restaurant plays an integral role in ensuring our guests have an exceptional dining experience. Through consistency, efficiency, and passion for the Hospitality Industry, we curate a personalized experience for each guest by following our Core Values – create a memorable service for each other and guests alike.
Requirements
- Open availability a must: minimum of 3 days per week, including weekends and holidays, with flexibility
- Passion for hospitality, guest engagement, and serving others
- 1 – 2 years of full-service, high volume restaurant experience in a server position
- Ability to articulate an appealing description of every item we offer. Explain how various menu items are prepared, describing ingredients and cooking methods.
- Strong understanding of communication skills to build trusting relationships with colleagues and guests
- Maintaining a positive, calm, and collected attitude at all times, under pressure and not under pressure
- A yearning to grow and learn
- Have a strong work ethic while leading by example
- Must be able to walk up and down stairs – stand for 8 to 10 hours at a time
- A basic understanding of classic cookery, wine, beer, and cocktails
- Previous experience with restaurant point-of-sales(POS) systems
- Knowledge of appropriate table settings and service ware.
Nice To Haves
- Culinary and/or Beverage Degree/Certification, a plus
- Hospitality Degree/Certification, a plus
Responsibilities
- Work in team-oriented, fast-paced, guest-centric environment
- Partner with team members to serve food and beverages that exceed guests’ expectations
- Carry beverages on tray
- Accurately take food and beverage order, clear tables, reset tables, and polish glassware/silverware/flatware
- Provide friendly, attentive, and efficient service
- Deliver wine service as detailed by Management
- Carry food to guests in a timely manner, speaking to the rule of threes upon delivery
- Follow opening, running, and closing sidework responsibilities
- Ability to carry a minimum of 40 lbs. when needed
- Guide guests through menu while demonstrating memorization of food and beverage menus
- Memorize and comprehend allergens within menu to aid guests in deciding correct items
- Maintain cleanliness + sanitization of tables and work space
- Train current and new employees following the JAG training guidelines to achieve high performance.
- Thorough knowledge of menu items and service procedures.
Benefits
- Competitive compensation and performance-based bonus opportunities
- Comprehensive health & wellness benefits
- Retirement savings plans
- Employee dining discounts
- Growth in a values-driven, award-winning hospitality group