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About The Position
Responsible for supporting Prosperity Bank’s sales culture through the coordination and management of bank-wide sales programs. Oversees the development and achievement of sales goals, strategies, and tactics. Trains, directs, and coaches sales personnel to achieve individual and branch-level sales results.
Requirements
- Bachelor’s degree or equivalent experience in marketing and sales.
- Good command of consumer marketing and sales disciplines and a thorough understanding of the branch sales environment.
- Sales development or marketing experience, and specific experience working in a sale driven culture.
- A strong background in developing and implementing sales programs.
- Effective presentation skills
- Excellent communication skills, both written and verbal.
- Strong negotiation skills
- Ability to interact with all levels of management and staff is essential.
Responsibilities
- Assumes responsibility for the implementation and maintenance of an effective branch sales culture.
- Assists senior management in establishing sales tasks and roles.
- Guides branch managers in designing a sales management process that creates and supports a proactive selling environment.
- Establishes annual, 90-day and weekly sales planning processes for achieving branch sales goals.
- Coordinates the design and execution of division-wide sales promotions, contests, and incentives with a focus on achieving/exceeding sales performance expectations.
- Assumes responsibility for ensuring branch activities support Prosperity Bank’s service culture.
- Instructs branch personnel on effective customer service techniques and strategies.
- Communicates performance expectations required for superior customer experiences.
- Implements strategies and tactics designed to enhance customer perceptions of Prosperity service delivery.
- Provides sales training and instruction for branch personnel.
- Conducts regular observation of employee sales interactions and evaluates adherence to established sales processes.
- Works with personnel to establish specific performance improvement goals and strategies.
- Conducts training related to effective sales presentations and techniques.
- Provides feedback and instruction regarding best practices.
- Ensures branch compliance with established sales and marketing protocols.
- Maintains up-to-date collateral materials at each location.
- Ensures that marketing, sales and operating strategies are communicated and executed effectively.
- Serves as an information source regarding the proper implementation of sales and marketing tactics.
- Oversees the proper use of Prosperity marketing materials.
- Coordinates the gathering and dissemination of competitive intelligence.
- Routinely assesses competitor’s products and services using mystery shops, office visits, and review of advertising campaigns and collateral materials.
- Analyzes competitor strengths and weaknesses as compared to Prosperity products and services.
- Provides training and instruction regarding the positioning of Prosperity products and services.
- Serves as an expert resource on all sales and service-related programs, processes, tools, aids and systems.
- Presents seminars and workshops related to Prosperity sales and service efforts as required.
- Serves as project lead for special projects as assigned.
- Provides backup for other sales positions.
- Utilizes training and educational opportunities to stay current on industry trends and best practices.
- Maintains professional relationships with consultants, vendors, and other entities.
- Ensures that work area is clean, secure, and well maintained.
