Senior Manager, Information Services Full Time

Invites Applications For The Following Position

Senior Manager, Information Services

Working at the District School Board of Niagara (DSBN) means being part of a supportive, innovative community that works towards doing what is best for students and helping every individual achieve success. We proudly serve over 43,000 students across 96 elementary and secondary schools in the Niagara Region, located between Lake Erie in the South and Lake Ontario to the North.

Reporting to the Associate Director of Education, Corporate Services, the Senior Manager, Information Services leads the strategic and operational delivery of enterprise information systems, directed by the Superintendent of Student Achievement and Well-Being to enable Board priorities and the effective delivery of programs and services.

The preferred candidate will demonstrate strengths in the following areas:

• Strategic leadership and critical thinking to plan, deliver, and sustain enterprise-wide information technology services
• Strong managerial, organizational, communication, and facilitation skills in a complex, multi-stakeholder environment
• Demonstrated technical and analytical expertise across enterprise hardware, software, networks, mobile, and cloud technologies
• Experience leading large-scale IT initiatives using quality assurance frameworks and best-practice methodologies
• Effective leadership during crisis and incident situations, including system interruptions
• Financial and operational acumen, including budget oversight, risk management, and resource optimization
• Proven vendor management expertise, including contract administration, negotiations, and solution evaluation
• Strong leadership, interpersonal, and team-building skills that support accountability, performance, and professional growth

Job Duties And Responsibilities

• Lead and direct the design, development, deployment, maintenance, and support of enterprise systems, modern device management, and Helpdesk services
• Provide strategic oversight and execution of Board-wide IT projects in collaboration with departmental teams and project analysts
• Oversee student information systems, including system support, maintenance, and Ministry reporting requirements (e.g., ONSIS)
• Lead database administration, website administration, and enterprise application management
• Develop and implement IT strategies, standards, benchmarks, and best-practice frameworks aligned with Board priorities
• Lead incident and system interruption response, including after-hours support as required during critical system incidents that affect information systems.
• Provide expert advice and recommendations to senior administration, departments, schools, and academic staff
• Support the use of Artificial Intelligence (AI) in our schools and departments
• Build and maintain strategic partnerships with other school boards, professional associations, vendors, and the Ministry of Education
• Research academic and business technology needs and contribute to Requests for Proposals (RFPs) and Requests for Information (RFIs)
• Oversee a portion of the Board’s multi-million-dollar operational IT budget, ensuring fiscal accountability and efficiency
• Approve operational expenditures and monitor assigned cost centres
• Administer and manage technology contracts, renewals, and vendor relationships to optimize service delivery, cost, and risk
• Provide leadership for staffing, performance management, recruitment, coaching, and professional development
• Ensure compliance with Board policies, administrative procedures, and safe work practices

Skills, Qualifications And Educational Requirements

• Bachelor’s degree or three-year college diploma in Computer Science/Technology, Business Administration, or a combination of education and experience deemed acceptable by the Board
• IT, vendor-specific, or management certifications preferred
• Experience within Ontario’s Public Education Sector is preferred.
• Demonstrated experience in project management, budget administration in a large information technology organization.
• Strong leadership, organizational, communication, and decision-making skills
• Demonstrated technical and analytical background in enterprise systems, networks, mobile, and cloud technologies
• Ability to build and maintain effective collaborative relationships across departments and with external partners

Salary range: $140,147 – $164,821 and includes a competitive benefits plan through a provincial benefits trust plan (extended health, dental, life insurance, AD&D), and enrolment in the OMERS pension plan. This is a 12-month full-time position (35 hours per week) and is part of the Board’s union-exempt Administrative Management Group.

Applications including cover letter, resume, three professional references must be submitted via Apply to Education no later than Friday, May 29. 2026, at 4:00 p.m.

Additional Information

In accordance with Section 29(2) of the Municipal Freedom of Information and Protection of Privacy Act, this is to advise that the information you provide on this form is collected under legal authority of the Education Act, and will be used as necessary for the recruitment, selection and employment purposes of the Board.

The DSBN is committed to equity for all students and staff, and to deliver quality education through a qualified workforce that reflects the diversity of the communities we serve. Upon request, we will provide reasonable accommodations in the hiring process to support applicants with disabilities.

Personal information on this form is collected, used and disclosed in accordance with the Education Act, R.S.O. 1990, c.E.2, as amended and the Municipal Freedom of Information and Protection of Privacy Act. R.S.O 1990, c.M. 56, as amended and will be used for the purpose of determining eligibility of the above-noted position and any similar or related purpose(s).  Questions about this collection, use and disclosure should be directed to the Freedom of Information Coordinator, District School Board of Niagara, 191 Carleton Street, St. Catharines, ON L2R 7P4 905-641-1550.

DSBN does not utilize Artificial Intelligence (AI) in the screening, assessment, or selection of applicants. 

Land Acknowledgement

The land on which we gather is the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement. Today this gathering place is home to many First Nations, Metis, and Inuit peoples. Acknowledging this reminds us that our great standard of living is directly related to the resources and friendship of Indigenous people.