Manager of Money Movement Full Time NEW

About The Position

Requirements

• Five to eight years of similar or related experience working at a financial institution or in a payments/card-specific department or industry.
• Must have a high level of familiarity with NACHA rules, Regulation CC, Regulation E, Regulation Z, BSA and OFAC, and other related regulations.
• Courtesy, tact, and diplomacy are essential elements of the job.
• Work involves significant personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
• Must possess a blend of technical, business, and people skills.
• Requires sufficient technical and functional expertise to perform assigned duties.
• Solid problem-solving, team and time management skills are essential.
• Excellent verbal and written communication skills capable of reaching technical and non-technical audiences of various levels in the organization are essential.
• Able to provide high levels of service and quality performance consistently.
• Be resourceful and proactive in researching information, sharing ideas and collaborating with others.
• Must be highly productive, with the ability to automate systems and technologies to maximize efficiency and up-time.
• Committed to being self-motivated and able to prioritize work and reconcile competing schedules of projects and individuals.

Nice To Haves

• AAP (Accredited ACH Professional) and NCP (National Check Professional) certifications highly desired.
• Experience working with Catalyst Corporate Federal Credit Union, the Federal Reserve, The Clearing House, Fiserv DNA, Fiserv EFT, Fiserv Compass, NCR Voyix Digital Insight, Quavo, or Monarch a plus.

Responsibilities

• Leads and oversees the daily operations of all money movement functions, including ACH, Item Processing, Wires, and Digital/Faster Payments. Ensures all payment activities are processed accurately, timely, and in compliance with established service levels and regulatory requirements.
• Oversees end-to-end workflows including transaction processing, exception management, settlement, and balancing of each money movement channels.
• Monitors transaction volumes, workflows, and staffing to ensure effective throughput and operational continuity.
• Ensures timely resolution of operational issues and escalations impacting members or internal stakeholders.
• Maintains operational readiness across all money movement channels, including high-availability and time-sensitive processing environments.
• Recruits, develops, and leads a high-performing team of money movement professionals to meet operational demands and support future growth.
• Establishes clear performance expectations, accountability standards, and development plans.
• Provides ongoing coaching, training, and feedback to build technical expertise and cross-functional knowledge.
• Fosters a culture of accountability, collaboration, and continuous improvement.
• Supports succession planning and skill development aligned with evolving payment capabilities.
• Oversees the execution of operational controls and risk mitigation practices across all money movement channels.
• Ensures adherence to regulatory requirements including Nacha rules, Regulation E, Regulation CC, BSA/AML, OFAC, and applicable payment network rules.
• Partners with Risk and Fraud teams to monitor trends, identify vulnerabilities, and implement control improvements.
• Partners with Assistant Manager of Quality Control to monitor daily and periodic reviews, maintain strong internal controls and minimize operational risk.
• Acts as lead and SME for internal and external audits, including remediation of findings and ongoing control validation.
• Oversees exception management processes and ensures appropriate resolution and documentation.
• Drives continuous improvement of workflows, processes, and system utilization to enhance efficiency, reduce manual effort, and improve service delivery.
• Identifies process inefficiencies and leads workflow improvements and automation opportunities.
• Supports system upgrades, enhancements, and integrations by providing operational expertise and leading testing and validation.
• Monitors system health, file movement, and processing workflows to ensure stability and timely issue resolution and escalates concerns as appropriate.
• Partners with Payments Services Administrator, IT, and vendors to troubleshoot issues, improve functionality, and enhance member and staff experiences.
• Recommends and informs leadership decisions on vendor effectiveness and improvement opportunities.
• Serves as an operational subject matter expert for initiatives impacting payment systems, processes, and platforms, delegating as appropriate.
• Collaborates cross-functionally with IT, Fraud, Risk, Digital, Delivery, and other Payments teams to ensure aligned execution and member service experiences.
• Monitors operational metrics to lead performance management and informed decision-making.
• Tracks volumes, productivity, service levels, and error rates across all payment channels.
• Analyzes trends and identifies opportunities to improve efficiency, accuracy, and member experience.
• Provides reporting and insights to leadership to support operational and strategic decisions.
• Partners with internal partners to develop KPIs, and operational reporting, and performance monitoring aligned with department objectives.
• Maintains effective working relationships with vendors and internal partners to support operational performance.
• Coordinates issue resolutions, services updates, and operational changes with vendors.
• Monitors vendor performance and escalates concerns as appropriate.
• Provides input to leadership on vendor effectiveness and improvement opportunities.
• Collaborates cross-functionally with IT, Fraud, Risk, Digital, and Delivery teams to ensure aligned execution.
• Proactively performs other duties as needed or assigned.

Benefits

• drug screening test within 48 hours of employment offer