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We are seeking a motivated and friendly Service Advisor to join our team in Bahraich, India. The ideal candidate will have 1 to 3 years of experience in a similar role and a passion for providing excellent customer service.
Key Responsibilities:
1. **Customer Communication**: Engage with customers to understand their needs and concerns, providing them with clear information about services and repairs.
2. **Service Coordination**: Schedule and manage service appointments, ensuring timely follow-up and communication with both customers and technical staff.
3. **Problem Solving**: Analyze customer issues and provide effective solutions, building trust and rapport with clients.
4. **Sales Support**: Stay informed about products and services to recommend additional features or services that may benefit the customer.
5. **Documentation**: Maintain accurate records of service transactions, customer interactions, and follow-up tasks for quality assurance.
Required Skills and Expectations:
The successful candidate must have a degree and relevant experience in customer service or automotive fields. Strong communication and interpersonal skills are essential, along with the ability to handle multiple tasks efficiently. A proactive approach to problem-solving and a keen interest in the automotive industry will set you apart. We are looking for a dedicated professional who can work full time from our office and contribute positively to the team atmosphere. Female candidates are encouraged to apply.
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Experience
1 – 3 Years
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No. of Openings
5
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Education
Graduate
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Role
Service Advisor
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Industry Type
Call Centre / BPO / ITES / LPO
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Gender
Female
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Face interview location
Behraich Uttar Pradesh
