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About The Position
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This role is ideal for candidates looking to start a rewarding career in customer service and gain valuable experience in a fast-paced, customer-focused environment
Requirements
- High school diploma or equivalent qualification.
- Excellent verbal and written communication skills.
- Strong interpersonal and active listening abilities.
- Basic computer skills including familiarity with MS Office and CRM software.
- Ability to handle challenging situations with professionalism and calmness.
Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and in-person interactions.
- Assist customers with product information, order placements, and account management.
- Investigate and resolve customer complaints with patience and empathy.
- Maintain accurate records of customer interactions and transactions in the company database.
- Collaborate with team members and other departments to ensure excellent service delivery.
Benefits
- Competitive hourly pay based on experience.
- Opportunities for career growth and advancement.
- Hands-on experience in office administration and operations.
- Supportive and team-oriented work environment.
