IT Systems Analyst – Digital Solutions (L9) Full Time

Role Title: IT Systems Analyst (L09)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by Ambition Box Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

Synchrony’s Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you’ll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards.

 The Credit Card that we use every day to purchase our essentials and later settle the bills – A simple process that we all are used to on a day-to-day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year.

Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you’re passionate about engineering and innovation, Synchrony’s Engineering Team is the place to be.

Role Summary/Purpose:

The IT Systems Analyst will be responsible for development of Digital Solutions on JEE and Cloud technologies. The person will be responsible for Application Engineering plays a pivotal technical role within Synchrony Financial in successfully hosting several client-facing platforms and delivering high-quality solutions on those platforms.

 Key Responsibilities:

• Lead teams in building new web solutions/platforms and enhancements, working closely with requirements analysts, testers, and the customer in an agile development practice
• Develop functional and technical specifications from business requirements
• Help create project estimates and plans. Represent engineering team in project meetings and solution discussions
• Ensure application quality and adherence to performance requirements
• Responsible for documentation, code reuse, re-factoring and design patterns standards compliance
• Ensure of internally developed applications are built with high standards of availability, scalability, and extensibility
• Work closely with an experienced staff comprising both Synchrony resources and many vendor technical engineers
• Help define measurable goals for the team
• Communicate the status of build projects and other initiatives to stakeholders and leadership
• Keep abreast of emerging technologies while maintaining proficiency in existing technologies

Required Skills & Knowledge:

• Bachelor’s degree in Computer Science/Engineering or related field, with 3 to 5 years of experience in Information Technology or in lieu of a degree 5 to 7 years of experience in Information Technology
• 3 to 5 years of experience in Java Full Stack development using Java/J2EE technologies and front end technologies such as React, JavaScript, HTML and CSS
• Minimum 3+ years of solid hands-on experience in developing enterprise applications using Java/J2EE, including Web Services (e.g., RESTful, SOAP), Spring Framework and Spring boot
• At least 2+ years of hands-on experience building scalable and production-grade applications using React
• Ability to work/understand with CI/CD technologies.
• Good understanding of SDLC processes (Agile) and release management processes
• Willing to work flexible shift timings to be able to respond to emergencies
• Superior oral and written communication, analytical, and problem-solving skills

Desired Skills & Knowledge:

• Experience with Micro Frontends
• Experience with Redis, Kafka.
• Familiarity with TDD/BDD methodologies
• Exposure to cloud methodologies and experience with AWS

Eligibility Criteria:

• Bachelor’s degree in Computer Science/Engineering or related field, with 3 to 5 years of experience in Information Technology or in lieu of a degree 5 to 7 years of experience in Information Technology

Work Timings:

This role qualifies for Enhanced Flexibility offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs)
We are proud to offer flexibility at Synchrony. Our way of working allows you the option to work from home or workspaces in our Regional Engagement Hubs—Hyderabad, Bengaluru, Pune, Kolkata, or Delhi/NCR.
Occasionally you may be required to commute or travel to Hyderabad or one of the Regional Engagement Hubs for in person engagement activities such as business or team meetings, trainings, and culture events.

For Internal Applicants: 

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday.
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, LPP)
• L4 to L7 Employees who have completed 12 months in the organization and 12 months in their current role and level are only eligible.
• L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
• L04+ Employees can apply.

Grade/Level: 09

Job Family Group:

Information Technology