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About The Position
Wellness Equity Alliance is a national multidisciplinary health organization that designs and delivers integrated, community-based care for populations most impacted by health inequities. We do this through mobile and field-based models, providing medical care, behavioral health services, substance use treatment, harm reduction, and care coordination in nontraditional settings such as encampments, schools, reentry sites, and rural communities as well as with sovereign tribal nations. Grounded in trauma-informed, culturally responsive, and data-driven practices, WEA combines clinical expertise, lived experience, and advanced population health analytics to reduce barriers to care, improve continuity, and strengthen local systems. We have partnered with more than 60 public agencies, managed care plans, and community-based organizations across the U.S. to implement scalable, sustainable programs that are advancing health equity and improving outcomes for historically marginalized populations.
WEA’s Crisis Walk-In (CWI) Center, located on the behavioral health campus of Riverside University Health System in Indio, CA, offers 24/7 walk-in, voluntary crisis services for adults and children ages 5 and older. Designed to provide immediate, accessible care, the center serves up to 20 patients at a time, including both youth and adults.
The Behavioral Health Clinician II serves as a frontline clinician within WEA’s Indio Crisis Walk-In Center (CWI), providing rapid assessment, crisis intervention, and short-term stabilization services for youth, adults, and families experiencing acute behavioral health needs. This role focuses on helping individuals stabilize quickly, engage natural and community supports, and transition safely to ongoing care. Clinicians work in a fast-paced, high-acuity environment and support individuals with co-occurring mental health and substance use challenges. The Behavioral Health Provider works closely with an interdisciplinary team—including peer support, nursing, psychiatry, and site operations—and partners with clinical leadership to ensure safe, effective, and compassionate care delivery. This is a high-impact role ideal for clinicians who thrive in crisis settings and are motivated to serve vulnerable populations with empathy, structure, and clinical excellence.
Requirements
- Licensed LCSW, LPCC or LMFT in California
- 1–3+ years of experience providing behavioral health services, crisis intervention, or counseling.
- Experience supporting individuals experiencing acute distress, including mental health crises and/or substance use challenges.
- Strong crisis de-escalation, assessment, and stabilization skills.
- Ability to work effectively in a fast-paced, high-acuity environment.
- Excellent communication, organization, and teamwork skills.
- Willingness to work 12-hour shifts within minimum expectations for daytime, overnight, weekend, and holiday availability.
Nice To Haves
- Experience working in crisis settings such as CWIC, CSU, ED, urgent care, or community crisis programs.
- Experience working with youth and family systems.
- Experience supporting individuals with co-occurring (dual diagnosis) conditions.
- Bilingual (Spanish strongly preferred).
- Familiarity with local community mental health and social service resources.
- Proficiency with electronic health records (EHRs).
Responsibilities
- Conduct timely, comprehensive behavioral health assessments for children, adolescents, adults, and older adults.
- Perform suicide and safety risk assessment and planning to ensure appropriate and safe care and discharge.
- Provide crisis counseling, emotional support, and developmentally appropriate therapeutic interventions.
- Support rapid stabilization through short-term, solution-focused care approaches.
- Monitor client progress during the stabilization period and adjust interventions as needed.
- Engage family members and caregivers to promote safety, stabilization, and continuity of care.
- Support individuals experiencing co-occurring mental health and substance use concerns through early intervention, psychoeducation, and care linkage.
- Develop individualized safety plans and transition plans aligned with patient needs.
- Coordinate referrals and warm handoffs to outpatient mental health services, substance use treatment, youth services, and community-based resources.
- Collaborate with internal team members including peer support specialists, nurses, prescribers, and operational staff.
- Build and maintain relationships with external partners such as schools, social services, hospitals, and crisis response teams.
- Shift Lead Duties: Based on clinical level and shift assignment, Behavioral Health Clinicians may serve as the highest-level BHC on shift and act as lead on shift in collaboration with Lead RN and Site Directors.
- Participate in daily clinical huddles and team-based care coordination.
- Contribute to a collaborative, team-oriented environment focused on patient safety and quality care.
- Communicate effectively with clinical leadership and team members to escalate risks and support care decisions.
- Partner with clinical and operational leadership to support smooth patient flow and care delivery.
- Complete timely, accurate, and thorough documentation of assessments, interventions, and care plans.
- Maintain compliance with program requirements, documentation standards, and applicable regulations.
- Support continuity of care through clear and professional communication with internal and external stakeholders.
- Build trust with patients and families through empathetic, culturally responsive care
- Provide education and support to individuals and caregivers during moments of crisis
- Promote patient dignity, autonomy, and engagement in care planning.
- Apply critical thinking and clinical judgment in high-pressure situations.
- Participate in quality improvement efforts and feedback loops to strengthen program effectiveness.
- Contribute to a culture of learning, accountability, and continuous improvement.
Benefits
- Compensation increases when eligible for and able to provide clinical supervision.
- Night differential: $4/hour
- Weekend differential: $3/hour
- Spanish differential: $2/hour
- Opportunity to collaborate with cross-functional leaders across Behavioral Health, Medical, Street Medicine, Public Health, Rural Health, and Tribal Health initiatives.
