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Job Description
We are looking for a dedicated Airport Terminal Services Agent to provide excellent customer service and support at the airport. This full-time position in Kolkata is perfect for someone who enjoys helping others and wants to kickstart their career in the aviation industry.
The key responsibilities include:
– **Customer Assistance:** You will help passengers with check-in, providing information about flights, and addressing any queries or concerns they may have.
– **Baggage Handling:** Ensure that passenger luggage is loaded and unloaded correctly, and assist in managing lost or damaged baggage.
– **Boarding Activities:** Monitor the boarding process, ensuring all passengers board in an organized manner and that safety protocols are followed.
– **Communication:** Act as a liaison between passengers and airline staff, sharing important updates regarding flight schedules and delays.
To succeed in this role, you should have strong communication skills and a friendly attitude. Being able to work well under pressure and handle challenging situations calmly is essential. You should also be a team player, willing to collaborate with other staff members to provide seamless service.
Candidates should have completed at least their 10th grade education and preferably have a positive attitude and eagerness to learn. This entry-level position is ideal for those ready to take their first steps in the aviation industry while contributing positively to the overall travel experience for passengers.
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Experience
0 – 1 Years
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No. of Openings
33
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Education
10th Pass
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Role
Airport Terminal Services Agent
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Industry Type
Hotel / Travel / Airline / Hospitality
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Face interview location
Kolkata
